I've had AT&T for years and can't believe what poor customer service they provide. Unfortunately, they lock us into a contract that we can't terminate even when the device is broken. Rude and unprofessional the two times I've been in the store lately. One time was to purchase a new phone and after waiting approx. 40 minutes...they took care of someone who came in long after me who wanted to pay their bill! Needless to say...they lost that sale.
I had to get a phone changed over and I came in without an appointment. The guy who helped me was great and got everything sorted out very quickly. He was friendly and engaged me on different subjects while I waited to get my phone set up. I would go back here for the same thing any day of the week.
They did my check in, and jumped another client in front of me and kept me waiting.
I have been with at&t for over 10 years and never had a problem they are always great about fixing anything I need they get
Waited half an hour to be talked to. Process of signing up to Directv and cellphone plans took an hour and a half. And in the end, i was sold a ONE year contract, but was signed up for a two year contract by the sales guy. Went back to ask for a correction and got the answer from the manager that she could do nothing about it, and that they weren't Directv. Stay away from this place!! Hulu, Roku, services seem to be a much more honest, customizable option.
At T is a US Electronics Store based in Saint Joseph, Michigan. At T is located at 1021 Main St, St Joseph, MI 49085, USA.
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