Consider myself a semi-regular here as I come in quite often, and I admit I messed up my order, and when it arrived realized what I had done. I politely sent it back and asked for a corrected meal. I was told I'd have to pay for the first plate prior to receiving the corrected one. I refused to do so however. I've never been in a restaurant where if the food doesn't meet expectations that they require you to pay for it, and the corrected version. Bottom line, I received my bill and it had a line item for the food that I sent back on it, that I never received, or even a corrected version thereof. I paid $10 for some toast! I paid the bill in full and left. That is just horrible customer service. I don't hold any animosity toward the waitress, she was very nice, but the owner/management has a reputation for being jerks not only to employees, but customers. Hope you learn that a $10 isn't worth upsetting a local (former) regular customer. I won't be back.
Great Christmas waffle. Very nice service.
Great food and service!! Been going here since new owners took over. All top notch!! Coffee cup stays full and even when they're busy, food is at your table in a timely manner!!! Keep kicking it great Cathy!!!
Great restaurant, great staff. Parking a little difficult. Worth the trouble.
Nice, cozy atmosphere. Enjoyable. My favorite breakfast is corned beef hash omelet. Great flavored vanilla coffee.
Thornton S Hometown Cafe is a US Cafe based in Saint Joseph, Michigan. Thornton S Hometown Cafe is located at 613 Pleasant St, St Joseph, MI 49085, USA.
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